About this course

  • $49.00
  • 1 CPD hour
  • December 4, 2025 - 12:00 PM ET

Key Takeaways:

After attending this webinar, you will be able to:

  • draft emails that are easy to respond to;
  • write in a style that is both professional and courteous;
  • obey the etiquette of email communication;
  • adapt your level of formality depending on the audience; and
  • elicit faster responses from clients and team members.

    • Specific Example:

    In the 2020s, what is the relevance of “standard business hours”?

  • When a person sends an email at 7:00 p.m., does that person look hard-working or disorganized? What about at 11:00 p.m.?
  • Does everyone want to receive emails at these late hours?
  • Do the standards differ for internal and external correspondence?

    • Instructor(s)

    Ryan Standil

    Ryan Standil leads seminars about effective written communication. He is a regular speaker at accounting firms, law firms, corporations, and governmental agencies.

    Ryan attended Western University, in Canada, where he graduated from the Ivey Business School and the Faculty of Law. After graduating, Ryan worked at a law firm in Toronto, focusing on corporate and commercial matters.

    Today Ryan owns and operates a seminar company, called Write To Excite.

    Ryan’s mission is to help professionals grow their income by improving their writing.

    Ryan is a frequent contributor to the leading newspaper in Canada, The Globe and Mail. Unsurprisingly, his columns can be described as “writing about writing”.

    Ryan’s training leaves participants with practical tips that they can apply right away.